Privacy Policy

At Ovi, we care deeply about your privacy and the trust you place in us. Your personal information is safe with us — always handled responsibly and never shared unnecessarily. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from www.ovi.lk.

1. Who We Are

Ovi is a Sri Lankan fashion and lifestyle brand dedicated to offering elegant and modern clothing and accessories. This website, www.ovi.lk, is owned and managed by Ovi, and we operate under a strict privacy policy to safeguard your information.

2. What Information We Collect

We collect only the information needed to provide you with a smooth shopping experience. This includes:

  • Your name, contact details, and address for order delivery.

  • Email and phone number for communication and support.

  • Account information if you register on our website.

  • Payment and billing details (securely processed via our payment partners).

  • Optional newsletter subscriptions and feedback forms.

We collect this information only with your consent and handle it with care according to Sri Lankan data protection standards and global best practices.

3. How We Use Your Information

Your information helps us to:

  • Process and deliver your orders safely.

  • Keep you updated on your order status and promotions (only with your consent).

  • Improve our store and customer experience.

  • Respond to your questions and requests quickly.

We never sell or rent your personal data to anyone.

4. Data Security

We use secure systems and encryption to protect your information from unauthorized access, misuse, or loss. Only authorized staff can access customer data, and all transactions are handled through secure, trusted payment gateways.

5. Third-Party Links

Sometimes, we may link to external websites (such as social media or trusted partners). Ovi is not responsible for their privacy practices or content. We recommend checking their privacy policies when interacting with those sites.

6. Your Consent

By using www.ovi.lk, you agree to our Privacy Policy and the way we handle your information. You can withdraw your consent for marketing emails or data usage at any time by contacting us.

7. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, feel free to reach out:

📧 ovifashionstore@gmail.com

🌐 www.ovi.lk

Additional Privacy Details

Comments

When visitors leave comments on our site, we collect the data shown in the comment form, along with the visitor’s IP address and browser details to help prevent spam.

An anonymized version of your email address (a hash) may be sent to the Gravatar service to check if you use it. Once your comment is approved, your profile image (if available) may appear publicly next to your comment.

Gravatar Privacy Policy →

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to extract this data from images.

Cookies

To make your shopping experience easier, our website uses cookies.

  • Cookies save your preferences (like name or cart details) for faster access next time.

  • Login and display settings are remembered for your convenience.

  • Cookies are stored securely and expire automatically within a set period.

You can manage or clear cookies through your browser settings at any time.

Embedded Content from Other Websites

Articles or pages on Ovi.lk may include embedded content (like videos or product posts). Such content behaves the same way as visiting the original website directly.

These sites may collect data, use cookies, or track interactions — especially if you’re logged in to those platforms.

Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email for verification purposes.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely so we can approve future comments faster.

Registered users can view, edit, or delete their personal data at any time (except their username).

Your Rights Over Your Data

You have full control over your personal information. You can:

  • Request a copy of your data.

  • Ask us to correct or delete your data.

  • Withdraw consent for promotional emails.

We only keep data required by law or for essential business purposes.

Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection tools to ensure website safety.